Social Links as a Service
Social Links as a Service is the first Social Intelligence solution for mobile operators available as a fully-managed SaaS or as a Managed Service
It combines bundled software, hardware, implementation, customer support, operations and maintenance, with Xtract hosting all operations and infrastructure components. For operators, this means no upfront investment in software licenses or hardware platforms and ultra-fast implementation … and you can be up and running in as little as 45 days.
Minimum upfront investment
Social Links as a service is hosted as a service either at Xtract’s datacenter or locally, meaning no upfront software or hardware investment by the customer.
No operational issues
The only operator interaction with the system is via the user interface. Marketing and analytics departments access Social Intelligence information via an elegant dashboard and all information is kept up to date.
All transactions are secure, in line with best practice on data privacy.
Social Links as a service is delivered on a Service Level Agreement that suits your individual business needs, taking into account such parameters as number of subscribers served, data volumes and security level.
Tailored service delivery
Social Links as a service is implemented to comply with your specific infrastructure, IT estate and analyst team. Data is delivered automatically with consistently high quality. All data is anonymous and customer transaction results processed as aggregates to comply with data security and privacy regulations. Once the data is delivered and incremental updates are automated, Xtract handles all software configuration, maintenance, version upgrades and other Social Links as a service related operations.
Custom analytics solutions as a service
We also offer custom analytics software solutions as a service. The benefits and process are similar to those of Social Links as a service.
For more information please contact services(at)xtract.com.