Xtract solutions for Consumer Business benefit all companies in industries that are able to access large amounts of customer transaction data:
Xtract helps to pull together all relevant data from various sources, applying efficient data fusion and transaction data analysis techniques to it. The result? Accurate, fact-based description of behaviour patterns of small consumer segments or even individual consumers.
The pain points that we help to solve: we give more process efficiency, by helping treat different consumers in a differentiated, optimized way. This results in higher process efficiency, and improved customer satisfaction.
Who should be interested?
- Retailers with loyalty cards
- Banks
- Insurance companies
- Payment cards
How we do it?
Our Consumer Business solutions can be tailored to suit your particular needs. However, a typical installation consists of the following elements:
- Xtract Autoscore - high-performance analytics engine that transforms raw data into actionable business parameters (like predictions, profiles, scores)
- DW - storing the relevant consumer analytics data and derived business parameters
- Business Rules - quick & efficient management of business logic directly by business users
- Reporting - transparency & measurability of results
Examples of our Consumer Business solutions
- Pricing optimisation (retail)
- Assortment/category optimisation (retail)
- Replenishment optimisation demand forecasting (retail)
- Network optimisation (retail)
- Claims processing automation (insurance)
- Fraud detection (payment cards; insurance)
